The information in this FAQ is intended to provide general information only and is not a coverage determination in any respect on any claim. • SafetyWing “Insurance for nomads, by nomads”. COVID-19, the disease caused by the 2019 Novel Coronavirus, is a known and rapidly evolving epidemic that is affecting travel worldwide, with continued spread and impact expected. Provides Emergency Medical Insurance coverage for Non-COVID-19 related medical conditions (up to $5,000,000 CAD per insured) Includes Trip Interruption Insurance benefits in the event of quarantine (up to $2,100 CAD per insured and up to a maximum of $4,200 CAD per family) and for Government of Canada Avoid All Travel Advisories (up to $500 CAD per insured) We and our applicable underwriters and reinsurers reserve all rights, remedies, and defenses under the plan and under applicable law and at equity. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. No. For more information, visit the Allianz Global Assistance Canada website. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Nothing contained or described here, nor any payment made pursuant to the position described here, is or should be construed to be a waiver of any term, condition, or exclusion of any plan, or any applicable rights, remedies, or defenses under any plan or at law or equity. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Please read our Coronavirus Alert for updated information related to the COVID-19 outbreak and our coverage policy. Please refer to our Coverage Alert before purchasing another plan. As such, we recommend that you do NOT purchase our products to insure you against any such losses, including related to COVID-19. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after. Travel insurance does not generally cover medical claims due to COVID-19 in most states. Please refer to our Coverage Alert before purchasing another plan. * - The above-described accommodations are strictly applicable to COVID-19 and are only available to customers whose plan includes the applicable benefit. There are two options to take advantage of this opportunity: You may be eligible to cancel your plan and receive a refund of your plan cost in the following situations: Losses directly or indirectly resulting from COVID-19 are not generally covered under our Cancel Anytime plans. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. Plans include insurance benefits and assistance services. Specifically, Cancel Anytime plans generally exclude coverage for losses directly or indirectly resulting from any of the following: known, foreseeable, or expected events, epidemics, and government prohibitions, and certain other causes of loss. The COVID-19 Insurance and Assistance Plan is available for purchase on a standalone basis and provides benefits for COVID-19 related treatment and expenses only, making it an ideal complement to Allianz Global Assistance’s standard Emergency Hospital Medical and All-Inclusive plans. You generally have 15 days (or more, depending on your plan and state of residence) from the date your plan was purchased to request a refund of the cost of your plan, provided you have not started your trip or initiated a claim. Japan Airlines is the latest carrier to include free COVID-19 insurance. Allianz Global Assistance is a specialist brand of Allianz Partners for assistance and travel insurance, and is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. For more information, visit the Allianz Global Assistance Canada website. More than 800 employees support long-term partnerships with some of the best-known brands in the travel and financial services markets. Travel Insurance Annual Multi-Trip Travel Insurance; Family Travel Insurance; Single Trip Travel Insurance; Promotions - Travel Insurance; Blog About Us Claims COVID-19 Alerts Get a Quote; Search Search Cancel GO. Terms, conditions, and exclusions apply. Your vacation package now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you! We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Email: Dan.Keon@allianz-assistance.ca Please see our Coverage Alert for more details. Our emergency assistance helpline is available 24 hours a day, 365 days a year. There are two options to take advantage of this opportunity: No, cancelling a trip because of an area being affected by COVID-19 is generally not covered by our travel protection plans. Your quote has been has been successfully saved to your account. You can also use our self-service options on this website. Please note, we do not currently offer “Cancel For Any Reason” coverage. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. * This accommodation applies to plans currently in effect. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for emergency medical care expenses a customer incurs due to becoming ill with COVID-19 while on their trip. COVID-19 has been a top-of-mind concern for Canadians, particularly for those planning upcoming trips. Benefits/Coverage may vary by state, and sublimits may apply. Allianz Global Assistance is temporarily enabling travelers to make medical and cancellation claims not typically covered because of the Covid-19 coronavirus. Allianz Partners work with a highly-connected international network of doctors, clinics, interpreters and other specialist services, to provide … Further, it is expressly not a guarantee of coverage or admission of legal or equitable liability. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. For over 30 years, Allianz Global Assistance has supported travelling Canadians when they need it most with value-added travel insurance and assistance services. Tel: 647-680-2893. . See your plan for details. “We encourage all Canadians to adhere to Government of Canada advisories and guidelines for international travel. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. 2.3 • Allianz Coronavirus Policy; 3 » What To Look For In a Travel Insurance Plan; 4 » Tips Before You Go; Insurance Companies. has found that no insurer that will protect you from the full range of possible coronavirus-related incidents. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. These accommodations are an explicit and limited expression of donative intent only, which is for only the limited purposes expressly specified here and for no other further purpose, express or implied. Richmond, VA, March 9, 2020 – As the coronavirus (COVID-19) continues to impact travelers from the U.S., travel insurance provider Allianz Global Assistance is currently allowing specific medical and cancellation claims that are typically not covered under its plans. Although an increasing number of insurers are offering ‘COVID-19 cover’, Which? However, if your supplier cancels your trip, you may be eligible for a refund directly from your supplier, and we encourage you to contact them for assistance. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. Under Trip Cancellation or Trip Interruption benefit: trip cancellation or trip interruption if a customer becomes ill with COVID-19 either before or during their trip. This is a test environment. For more information, visit the Allianz Partners website. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. Enjoy up to 30% off Allianz Travel Insurance. Customers must also have shown no signs or symptoms of COVID-19 in the 14 days prior to their date of departure from Canada. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. See your plan details for additional information. You must be signed in to save your quote. As sunny destinations start to open up to travellers, you'll be able to travel with confidence and enjoy your vacation with peace of mind! Please refer to our Coverage Alert before purchasing another plan. Coronavirus (COVID-19) resource hub Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Travel supplier cancellations due to COVID-19 are generally not covered under our travel protection plans. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. Allianz Partners is global leader in travel insurance with about 13,000 employees on five continents and a presence in 35 countries. Travel … Once you know your new travel dates, please contact us to update your plan's travel dates to cover your new trip. In any event, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. Plans only available to U.S. residents and may not be available in all jurisdictions. We are assisting customers 24/7/365 who wish to change their travel plans, need travel assistance, or would like to file a claim. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. No, cancelling a trip because of a travel ban or other government-imposed restriction on travel directly or indirectly related to COVID-19 is generally not covered by our travel protection plans. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID … Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. Travel insurance does not generally cover trip cancellations or interruptions directly or indirectly related to COVID-19. Dan Keon Allianz Travel are proud to offer plans covering terrorism, redeemed mileage tickets, theft of mobile devices in addition to COVID-19 Extension cover (click here for details).. To celebrate our newly launched site, for a short period we are now also offering discounted travel insurance. Please visit our coverage alert for the latest coverage information. For those individuals, we remain committed to helping protect their health and safety by ensuring our customers have access to coverage for emergency medical, quarantine and other costs related to COVID-19 while abroad,” said Lucy Hathaway, Chief Sales Officer of Allianz Global Assistance. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. * This accommodation applies to plans currently in effect. The coverage is provided by Allianz Travel and includes coverage of up to €150,000 (approximately $177,000) in total medical costs resulting from the initial COVID-19 testing fee and subsequent medical treatment for those that test positive during their travels. However, if you’re concerned about traveling during this time, many airlines and other travel suppliers are allowing their customers to change the dates of their travel without change fees. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. This site uses cookies to improve your user experience and analyze site traffic. Our travel protection plans do not generally cover losses directly or indirectly related to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. Your session has expired. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. The plan is offered through Allianz Global Assistance’s national distribution network of over 9,000 travel agency and insurance broker partners. Allianz Travel’s utmost priority is protecting you and keeping you well informed about latest developments during this uncertain situation with COVID-19 pandemic. * This accommodation applies to plans currently in effect. We are redirecting you to our sign-in page. High-level benefits of the COVID-19 Insurance and Assistance Plan include but are not limited to: Per person: $150 per day to a maximum of $2,100. No. For more information, visit the Allianz Partners website. Other normal plan cancellation rules also apply. See your plan for details. Given the ongoing global outbreak of COVID-19, please note the following important clarifications related to COVID-19 and travel insurance coverage administered by Allianz Global Assistance in Canada. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Allianz Global Assistance also serves as an outsource provider for in-bound call centre services and claims administration for health insurers, property and casualty insurers and credit card companies. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. 101-C series or 101-P series, depending on your state of residence and plan chosen. For all Allianz travel insurance queries please visit the Allianz Assistance information page for further information regarding the impact of Conronavirus (COVID-19). Allianz Travel, Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. We are assisting customers 24/7/365 who wish to change their travel plans, need travel assistance, or would like to file a claim. All claims are evaluated under the terms, conditions, and exclusions of the plan purchased based on the particular facts and circumstance of that claim. “Our hope is to remove barriers that might otherwise lead a traveller to avoid seeking treatment, which will hopefully help to limit the spread of the virus at a destination while ensuring their health fully recovers before returning to Canada.”. If you do not yet know your new travel dates, let us know by calling us at the number listed on your plan, and we can hold your plan for you to use later. If your loss was incurred prior to that date, these responses may not apply to you or may vary. Should I buy an Allianz travel protection plan to cover me in case COVID-19 impacts my trip? Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Administered by Allianz Global Assistance, the COVID-19 Coverage and Assistance Plan is underwritten by CUMIS General Insurance Company, a member of the Co-operators group of companies. Please contact us at the number listed on your plan with any questions about your coverage or to file a claim. Under Emergency Medical Care benefit: Emergency medical care for a customer who becomes ill with COVID-19 while on their trip. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID-19, along with additional value-added benefits. Plans only available to U.S. residents and may not be available in all jurisdictions. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. As a leading Canadian travel insurance and assistance provider with a global reach, we help travellers explore the world with confidence. The coverage can also be purchased to supplement other standard out-of-country medical plans that may limit coverage for COVID-19. If you do not yet know your new travel dates, let us know by calling at the number listed on your plan, and we can hold your plan for you to use later. The product provides Emergency Medical coverage and additional travel benefits such as coverage for loss of personal baggage or flight delay. Comprehensive Travel Insurance add-on options include our Snow Pack, Cruise Pack, Adventure pack and Additional item limits; Up to $5M cover for personal liability with our Comprehensive Plan. Allianz Global Assistance COVID-19 Assistance Plan 4 Treatmentmeans a medical, therapeutic or diagnostic procedure prescribed, performed or recommended by a physicianincluding, but not limited to, prescribed medication, investigative testing or surgery. The below FAQ responses address only losses incurred on or after the publication date of these FAQs. *For WA residents, Rental Car Damage and Theft Coverage may not be available in all plans. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Travel insurance provider, Allianz Global Assistance announced it has introduced a new COVID-19 insurance and assistance plan, designed to complement standard emergency hospital medical and other all-inclusive plans. To file your health insurance claim for coronavirus, you can either visit our website and use our online health insurance claim portal or call our toll-free number: 1800-209-5858, to register your claim under your health insurance plans covering Coronavirus offline. Press Contact: Our Cancel Anytime plans provide up to 100% reimbursement of non-refundable, pre-paid trip costs when a trip is canceled for a covered reason, and up to 80% of those costs for most other unforeseen reasons for cancellation. 101-C series or 101-P series, depending on your state of residence and plan chosen. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. Policies purchased during the current COVID-19 situation OR while a known travel ban is in place will have extremely limited insurance coverage, and we highly recommend NOT to purchase travel insurance policies when such conditions exist. Please refer to our Coverage Alert before purchasing another plan. 234708 (Allianz). Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. From getting sick abroad to having to cancel your flights because of self-isolation, the coronavirus pandemic could still wreck your holiday later in the year, making travel insurance essential. Allianz Travel Insurance has a range of travel cover options. On March 11th 2020 the World Health Organization recognized that COVID-19 is a global pandemic. Currently, there are three (3) popular and trusted insurance companies that allow anyone to extend or buy travel insurance after departure or when they are already abroad. The plan does not have an age limit, and is available for trip durations up to the applicable provincial health insurance coverage out-of-country day limit. Please see your plan for full details. Yes, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Additionally, for a temporary period, we are offering refunds for the cost of your plan if your travel supplier cancels your trip due to COVID-19, as long as no payable claim has been filed under the plan, and you do not wish to apply your plan to a future trip. No, cancelling a trip because you’re afraid to travel due to COVID-19 is generally not covered by our travel protection plans. * *Sub-limits and exclusions apply. For more updates about Allianz Travel COVID-19 Alerts, click here. At Allianz Assistance, we understand the importance of feeling completely safe and at ease when you travel. Please note that remuneration may be payable to the distributor of this insurance. Contact AGA Service Company at, or 9950 Mayland Drive, Richmond, VA 23233 or. This travel insurance product has been designed for all travellers visiting the United Arab Emirates. N26’s extension in travel insurance coverage follows the introduction of features and initiatives designed to help people bank safely and conveniently during the COVID-19 pandemic. Vice President, Market Management Although accidents can happen while you’re away, the best travel insurance policies provide you with peace of mind; with travel insurance from Allianz Assistance, you’ll be covered for many unforeseen costs incurred whilst you’re away. Whether you’re heading to snowy slopes or beautiful beaches, going abroad is an exciting experience. Existing partners with questions about the COVID-19 Insurance and Assistance Plan can contact their Business Development Manager for further details, while travel agents and brokers interested in learning more about partnering with Allianz Global Assistance can contact newbusiness@allianz-assistance.ca. Protection plans by Clicking ACCEPT or continuing to browse the site, are. 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