Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! They responded that seller has shipped and there is nothing they can do. 1. share. Mercari is full of fake, counterfeit, knockoff, replica “designer” handbags. I got my $$$ back after a few days. These will go a long way in attracting more buyers and likers. I had purchased a stuff animal bundle, of 4 or 5 owls. The fast and easy way to sell or buy almost anything. They sided with her. … List your item in minutes. This guy had very specific tastes. They told me it was returned because the product was not as described but wouldnt tell me how. If I could give Mercari zero stars I would. I tried to fix it and they told me they can’t do anything about it. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. You also can’t see what the buyer wrote before leaving your own rating. THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE, SELLERS JUST IGNORE YOUR PURCHASE, AND LIST THEM AT A HIGHER PRICE, AND THEY DON'T REPIMAND THEM AT ALL. Sure, errors can happen but in my case - they helped me every single time. … I used the weight and dimensions calculator and entered 8 lbs. Write review. Website: mercari.com; An app-focused online marketplace; Allows selling and buying of virtually everything, including pre-owned and new items; It is 100% free to list items; Fees only apply when an item sells, and the applicable 10% sellers’ fee is … Mercari made it into the Sellers Choice Awards for the first time this year, coming in 4th place and picking up an award for Ease of Use. Free shipping. They're seriously a dumb business. I sold a watch at a discount and the guy claimed the crystal was cracked. Contains no precious metals. So she didn’t help me because she had my money! It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom. They help you. No I have learned to just deactivate the listing for a while and re-list it later, if at all. Up to 50% off any purchase of a wide variety of items in the Tech Deals Sale. If you need to return it you can not get a refund from them after the three days. Mercari is a marketplace for used or new items. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. I purchased them and waited for them to come in. Same for me people got mad this morning for me selling an item and at night my account under review. And trying to dispute a rating is a nightmare. Ship it. Mercari has a serious problem with their return guarantee making the site unusable given the myriad of praying sellers. Final deposit (if I ever get it) $18 You have to wait for the buyer to receive the item and rate you as a seller. What?! level 1. With the exception of one item all other items suddenly “sold” . Turns out it was a dollar rong from wish. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. In this Mercari Review, find out all about Mercari for sellers and all the tricks and tips to being a Mercari seller. Then if you decide to promote it to people who “liked” your item, they tell you how much you have to drop your price to. Now i am under review and trying to direct deposit all my money and it keep saying 5 day !! I don’t know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. Transport. Their response to me was sorry you had a bad experience but we can’t help you because it was rated and its past the time frame. I haven’t had any real problems with my sales at this point. But at least they end up actually fixing it! The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. They sent me the same tracking number as I had. Verification lets other users and Mercari know you’re really you, helps reduce marketplace fraud, and can help in the recovery of a lost account. AVOID at all costs. Receiving one poor rating isn’t the end to your Mercari selling career, but make sure you address the problems the review brings up and work hard to please your next buyer. Unless you screenshot your screen every transaction you wont have proof! 28 dollars for a junk ring. Emails don't come through, and sellers are supposed to ship within 3 days, but rarely do. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? Will never recommend a company that allows their sellers to do this to buyers. I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I won’t be able to resell. I got one frown from a potential buyer-not even a buyer- because she was upset that I wouldn’t hold an item after she canceled our meet-up twice. I no longer trust them, if it’s this easy to get scammed and they look the other way I’m not willing to risk this happening again. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. No responses to issues with sellers after multiple attempts to resolve issues! However, the refund policy is quite different from Mercari. Just make sure you keep the percentage they take in mind when the time comes to set your prices. Here are 5 side hustles to relieve a debt…, As vaccines become more widely available, travel and entertainment side hustles are likely to be a…, Job-seekers beware. There’s also a … So far the increases only impact Small Packet items but this is because the increases for other postal categories are still under negotiation within the UPU. Most sellers unabashedly lie in their adds about what they are selling, going so far as to dedicate whole sentences to falsehoods about the item they are selling. So the limit of 20% for offers doesn’t really exist. Then you wait to rate the buyer. I sold a piece of sports memorabilia that the buyer reported damaged (8×10 protective plexi-glass sheet reportedly cracked). AdvisoryHQ News Mercari Review | What is Mercari & Where Did it Come From? I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Mens jeans. Free shipping. I sell vinyl records on mercari. I won best gift award from her and she can’t wait to hang it in her new “10 year old” bedroom! Garbage company the strip mall community college of online retail. Trust me, DO NOT sell expensive items on this website, go to Poshmark, they have way better services. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. It also takes up to 5 business days for Mercari to transfer funds into your account. Fashion Nova. Seller should be banned from the app. Get Coupon. And it doesn’t matter whether your skill is in marketing,…, Want to get rid of 2020's residual economic pain? If a Seller cancels the sale, never ships or sends the wrong item, Mercari “cancels” the sale as if it never happened, and you then can’t leave any Feedback for them. You could attempt to send a stern letter from a lawyer to this scam buyer. He hadn’t even seen it yet. Kids Flannel. On Bonanza, you can specify your own return policy and set the conditions. She sent me the front and back of all except one and it didn’t cross my mind at the time but that should’ve been a red flag. So here’s a 5% coupon and have a nice day. When the review process is complete or the three-day window is up, the money from the sale should appear in your account.