It's entered the market at a good time for them and has effectively a captive audience. Payment Into the Atom Bank before I could log on. Atom Bank review. Atom has very competitive interest rates, it feels secure, and its online-only approach eliminates the faffing around and time wasting you get with high street banks. It turns out they only fully support the two latest versions. If national interest rates weren't so low, it wouldn't stand a chance with performance like this. Every bank needs to have security procedures to avoid fraud but this bank takes it to planet moron. NO NEW APP. atomba nk.co.uk. Get up to 5% interest with the app that makes saving automatic. Overview Overview. I honestly can't fault Atom with customer services. Atom Bank reviews can help you to get the inside track on this new mobile-first bank based in Durham and looking to disrupt banking as we know it. on my mobile 'phone , but it would not recognise my registered face despite 30+ attempts. Latest app update 'no longer compatible with my phone' Advice was use another phone, dowload the app on it and see if it will work on it! Engaged Employer. I don't have enough words to describe the idiocy and lack of common sense that prevails in their processes. I have NO other speed problems with ANY other app. People often talk about responsible lending but but what about responsible saving, atom bank are more than happy allow me to to get into debt rather than part with my money. Privacy Policy. I have only put money in so far, hopefully just as easy to transfer funds out when I need to. But they have released a new version which is marginally... Read more. The difference in interest rates is marginal so any new money is going elsewhere. We're glad to hear you're enjoying your work here and also the social side of Atom - we're always open to hearing about new ideas as well, so if you have any, please let People Experience know! I am currently mid way through my third year with atom. My moneys safe and easy to use app, Wish I could give 0 stars to this... Read more. Good pay. Atom Bank is arguably the most recognisable app-only bank. Quick, straightforward and remarkably human for a digital bank! Visit this website atomba nk.co.uk. Filter by: Filter by: Scott 6 reviews. Really simple and easy to use. Atom Bank Reviews 3,313 • Excellent . Write a review. 22 Atom Bank reviews. great mortgage provider - would recommend to anyone. This can happen when a device or App upgrade takes place. Based on interest rate you can't fault them. Its biggest shareholders are BBVA at 39 per cent, Toscafund at 29.7 per cent and Woodford at 18 per cent. AVAILABLE for my device. Atom Bank mortgage review January 2021 Atom Bank is an app-based mortgage lender that prides itself on simplicity. Engaged Employer. Avoid if you do a tax return as they refuse to provide a tax certificate, leaving you having to calculate it yourself to 5th April.Never again! Smart Money People is the number 1 place online for your Atom Bank reviews. Filter by: Filter by: Khalid Elbasser 2 reviews. They had made App. Simply, we’re here to do the right thing by you, our customers. I have tried to take some money out due to financial hardship because of covid. Reply from Atom Bank 2 days ago Message saying go to PlayStore to update the App. so I tried. I echo the last reviewer. Registered office: The Rivergreen Centre, Aykley Heads, Durham DH1 5TS. We're glad to hear you're enjoying your work here and also the social side of Atom - we're always open to hearing about new ideas as well, so if you have any, please let People Experience know! Every member of staff I have dealt with has been friendly and helpful. The app is very easy to use and opening the account is straight forward. A great way of saving with a good interest rate. UPDATE: In this article. Face ID or Voice ID. All rights reserved. Check out what 4,351 people have written so far, and share your own experience. Reply. My... Read more. From prepaid cards to current accounts and mortgages, there’s little that this modern generation of providers isn’t tackling. My husband is furloughed and 2 of my adult children have lost their jobs and moved back home. Company Overview FAQ. The big app-only banks, such as Atom, Starling, Tandem and Monzo, have attracted millions of pounds of savers’ deposits. Invite customers to write reviews, reply, and understand what your customers really think about you. "Atom bank", "Atom" and "Digital Mortgages by Atom bank" are trading names of Atom bank plc, a company registered in England and Wales with company number 08632552. Having worked all my life and payed full taxes as PAYE, paying high interest rates to Atom bank on my mortgage and a high leaving fee they have the cheek to tell me to prove how I am paying my mortgage off. The first UK bank built exclusively for your mobile. I have kept my device which was compatible for the term of the contract inline with your Terms and conditions, YOU have moved the goalposts! "I understand how frustrating it is when a device that has worked previously no longer supports the App you are using. Moved commercial mortgage business over to them to test them out and now talking to the same guys to give them the rest... Read more. They manage to make the simplest of transactions so onerous that basically you just start to lose the will to live. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand. Did check inpayment with small amount to prove all worked well. GB. Most frustrating and disappointing banking experience in 40 years of banking. It is impossible to get money out of the fixed saver without practically... Read more. I wanted a reasonable rate of interest, instant access and the ability to control the account from my phone. I have a fixed rate saver which I have taken out for 12 months at a time. Voice your opinion today and hear what 4351 customers have already said. A free inside look at company reviews and salaries posted anonymously by employees. Track savings via app. NO NEW APP. 40 Reviews--Jobs. See business transparency Write a review Write a review Reviews 4,180 Write a review. I have now been told: 4.6. atomba nk.co.uk. so I tried. Welcome to the new world of app-based banking. I downloaded the App. very helpfull service and good interest rates. About Atom Bank. GB. Opened an account 10 months ago. Companies. I am outraged by this. I have sent documentation to show my newly accrued debt but still they will not release my money. Visit this website atomba nk.co.uk. ‎We’re Atom. Only given 4 stars as I haven't made a withdrawl yet. Atom ticked all the boxes, and setting up the account was quick and easy. The App was really simple to download and activate, and it’s very easy to use. Very easy to set up a new account. That’s not really our thing. Simple terms. Visit this website atomba nk.co.uk. There’s been an explosion in recent months of new companies offering a challenge to traditional financial services. Share. I have a fixed rate saver which I have taken out for 12 months at a time. The latest fundraising means the Atom, the UK’s first mobile-focused bank, has raised a total of £450m from investors, valuing the business at £530m. 4.6. atomba nk.co.uk. 4.6. atomba nk.co.uk. It's always great to hear from our Atom family. The app is very easy to use and reliable. See business transparency Write a review Write a review Reviews 4,264 Write a review. They have been happy to take my money with interest each month. View Jobs at Atom Bank. © Smart Money People 2021. Best interest rates around. We’d much rather talk about interest as it’s the only thing that’s actually interesting, right? The app is great with many ways on how to log in making it very personal for those who use it. Atom's team was very helpful and the experience to request a payment holiday was totally stress free one compared to some others banks that I am dealing with. Filter by: Filter by: Elizabeth Kingsmill 1 review. A free inside look at company reviews and salaries posted anonymously by employees. I DO NOT recommend Atom bank. I found it in Atom bank. Atom Bank aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." Excellent service. Atom bank plc is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Took a mortgage out with Atom Bank with an excellent rate (best in the market at the time). Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Atom Bank Reviews 4,511 • Excellent . Atom Bank is a member of the Financial Services Compensation Scheme (FSCS), which offers full protection for the first £75,000 you save with each individual banking group. Moved commercial mortgage business over to them to test them out and now talking to the same guys to give them the rest of my business. 27 Atom Bank reviews. SAVERS looking to make the most of their cash can now earn 2.30 per cent interest as Atom Bank launches a new top two-year fixed account. Hey there, Thanks for leaving your review on working with Atom bank. Banks talk a little too much about themselves don’t they? Message saying go to PlayStore to update the App. It is authorized by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. The speed is so slow it's verging on unusable. Visit this website atomba nk.co.uk. Challenger banks are smaller, newer retail banks set up to compete with, and offer an alternative to, bigger and more traditional UK banks. It gets a similar average rating over at the Google Play store, where it picks up 4.4 out of 5 stars, from 2,500 reviews. Atom Bank. I have saved hard to pay off my mortgage and now I am able to do so Atom bank are not allowing me without a list of additional proofs as to there the money is from. Just hope everything goes smoothly when I want to withdraw my money. AVAILABLE for my device. 4.6. atomba nk.co.uk. Atom Bank is a challenger bank which was publicly launched in 2016. Lee Williams @leeroy112. Easy to apply and use app, great customer service. It was so painless and took up very little of my valuable time. It is impossible to get money out of the fixed saver without practically giving a DNA sample and it's even impossible to pay money in, without being put through forensic processes. The money is being paid from my Bank account which is paid to me by my employer. Well done Atom. Had various accounts and never had any… Had various accounts and never had any issues The app works very well and is easier than having to log into a website 5 stars for me Useful. Hey there, Thanks for leaving your review on working with Atom bank. Fantastic communication from start to finish, everything went smoothly (you can't say that for a lot of mortgages), excellent customer... Read more. Our verdict ; Pros and Cons ; Products ; Eligibility criteria ; App features ; Security ; Spending abroad ; Fees and charges ; Support ; Summary - 4.4/5 ; Written by Robert Bester, Consumer Finance Expert. Atom bank plc is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Amazing culture with great employee rewards. Because it offers primarily mobile and online banking, its mortgages are branded as 'Digital Mortgages'. The interest rates could be better but that is out of their control. I echo the last reviewer. Atom Bank offers a security system based on selfies, an app instead of branches, and design inspired by video games. Thanks! I have saved hard to pay off my mortgage and now I am able to do so Atom bank are not allowing me without a list of additional proofs as to there the money is from. 10 Inter­views. Write a review. | Read 4,101-4,120 Reviews out of 4,351. Opened an account 10 months ago. Tried to log on to update my linked current account details , and the App. Took a mortgage out with Atom Bank with an excellent rate (best in the market at the time). Was pleased how easy it was to open an account but can’t see how to deposit money into itI have tried the ‘chat’ twice and been cut off both times May have to give up with this account. Unhappy with my savings account in a highstreet bank, I researched alternatives and found that Atom would probably suit me. I have a mortgage with Atom and couldn’t be happier with their service and support as a home owner. Wish I could give 0 stars to this company. I’ve found it very simple to use, and the communication is great - when my savings account was reaching maturity I got a countdown and very clear guidance on my options. An easy to navigate website with super secure procedures for your data. Download Atom bank and enjoy it on your iPhone, iPad and iPod touch. Now in their seventh year, the British Bank Awards are back to find the UK’s best products, hottest innovation and most trusted financial brands and partners. atombank.co.uk. easy to use and as good rate as available present. This is totally unacceptable. Took a mortgage out with Atom Bank with an excellent rate (best in the market at the time). A good experience saving for a fixed period of time recommended via Martin Lewis, always a good backing to have! View All num of num Close (Esc) Atom Bank. Once an account has been opened, I have never had any trouble operating it via the App. View All num of num Close (Esc) Atom Bank. We're glad to hear you're enjoying your work here and also the social side of Atom - we're always open to hearing about new ideas as well, so if you have any, please let People Experience know! But as a result one of my devices is no longer supported. Filter by: Filter by: Mortgage Ken 1 review. Or maybe talk about how we can help get you into your dream house, or if you’re already in it, how we can help remortgage it. Having worked all my life and payed full taxes as PAYE, paying... Read more. However the old version of the app was atrocious, obviously written by a child. So far so good. Read 1 more review about Atom Bank Only the latest review will count in the company's TrustScore Annon 4 reviews. Should you bank and save with Atom Bank? Do you agree with Atom Bank's TrustScore? didn't work. The platform is easy to use and my clients love it too. Atom Bank Reviews 4,377 • Excellent . Our … ‎Read reviews, compare customer ratings, see screenshots and learn more about Atom bank. What a way to run a bank. Competitive interest rates for fixed term saving. I need to mention the cost... rates have been brilliant which concludes a complete package to my clients. I would give them zero stars if this was an option. I would recommend. Atom Bank Reviews 4,180 • Excellent . Using your reviews, we can help to increase trust and transparency in financial services. See business transparency Write a review Write a review Reviews 4,291 Write a review. Atom Bank is entirely smartphone-based and has no physical branches. In the App Store, the Atom banking app scores 4.7 out of 5 stars, from 11,800 reviews. App is user friendly. Atom Bank aims to be fair and transparent, and act in the best interests of its customers...a bank that... Atom Bank reviews can help you to get the inside track on this new mobile-first bank based in Durham and looking to disrupt banking as we know it. At last ! Their biometrics is crude and rubbish. I will NEVER bank with them again. Easy to access app based bank. Write a review Write a review Reviews 3,313 Write a review. Jobs; Companies; Salaries; Interviews; Search. It’s time to expand in Scotland because I am always recommending you guys with no fear to my reputation. I became so frustrated with my high street bank and was looking for a new bank with a new look and vision. Our … Have been a savings customer for a year or two. I found it in Atom bank. They had made App. I am currently mid way through my third year with atom. Read Atom bank reviews, written entirely by people who bought from Atom bank. Atom bank review. This seems very much like it could be a tactic to keep hold of a customers money for a bank in financial struggles... if i were you i would stay well away! The app might work, but nothing else does. They offer a first rate service and I would have no hesitation using them again and recommending them to friends and family 10/10 Reply from Atom Bank Overview Overview. obsolete for Android devices operating on older systems , but NOT bothered to properly notify customers. All reviews are unedited and published whether they are good or bad. So far, I have just made a single payment, and set up a standing order to save a set amount each month. Who do they think they are? 43 Salaries. 1 Photos. Read ans write reviews for Atom Bank and make smarter banking and saving decisions. Everything seems well set up. Companies. Fantastic communication from start to finish, everything went smoothly (you can't say that for a lot of mortgages), excellent customer service. Everything is held within the app so there is no need to keep paper copies - saving the planet! Robert has been a writer for six years, specialising in consumer finance and the UK lending market. Lots of scope for progression within the company. Based in the North of England, Atom was founded in 2014 to be the UK’s first-ever app-only bank, with no physical branches. That’s not really our thing. It's always great to hear from our Atom family. However, I found it easy to use once logged in. Write a review. I have invested in a number of Atom Bank products over the past couple of years and rate them very highly indeed. Would definitely recommend ⭐️, So easy to set up a aavings account and such an easy app to set up. didn't work. Add a Review. 4.6. atomba nk.co.uk. Furthermore they do not list which devices are compatible only a list of OS which may be currently supported and no details of how long they will be supported for so i am now expected to go and buy a new device which will probably cost as much as any interest i have earnt in the last 2 years just so i can access my money. Mortgage query...first class service. My device will not be upgraded (Moto), and I'm certainly not buying a new device just because of Atom. "Atom bank", "Atom" and "Digital Mortgages by Atom bank" are trading names of Atom bank plc, a company registered in England and Wales with company number 08632552. Do you agree with Atom Bank’s star rating? It promises to pass the savings from low overhead on to customers. Registered office: The Rivergreen Centre, Aykley Heads, Durham DH1 5TS. This website uses cookies to help enhance your user experience. The app might work, but nothing else does. So far really good, good interest rate on savings account. Company Overview FAQ. Write a review. I'm on Android version 8. Competitive without being outstanding overall. Really easy to open the account, move cash around and understand. Not impressed at the minute. Atom bank is covered by the Financial Services Compensation Scheme (FSCS), so account holders are covered up to £85,000. I have been with them for a couple of years now and it is a good option to beat price inflation without risking much (money is covered by deposit protection scheme until 85k). Atom bank review. It's always great to hear from our Atom family. atombank.co.uk Visit this website atombank.co.uk. But they have released a new version which is marginally better. 6 Benefits. Easy to set up and customer support very helpful and rapid response. Best experience i've had with any bank. Jobs; Companies; Salaries; Interviews; Search. Avoid this company and look for similar rates elsewhere. Very easy to use online bank that offers very good returns on fixed saving options. Every bank needs to have security procedures to avoid fraud but this bank takes it to planet moron. That left me with just smart phone access. Quick, efficient and polite customer service. atomba nk.co.uk. © 2021 Trustpilot A/S. Write a review. Atom Bank Reviews. obsolete for... Read more. Atom Bank Reviews 4,264 • Excellent . In comparison to other mortgage providers this was the smoothest and most efficient experience. Have been a savings customer for a year or two. It … Filter by: Filter by: Paul Holtham 2 reviews. Banks talk a little too much about themselves don’t they? See business transparency Write a review Write a review Reviews 4,377 Write a review. Because of this possibility we do advise on page 3 of your App T&Cs, under the heading Device Compatibility, that customers make sure that they own a compatible device with a compatible operating system for the entire term of any products they may have with us." So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app. 0 comments. Tried to log on to update my linked current account details , and the App. Brilliant customer service from end to end, I became so frustrated with my high street bank and was looking for a new bank with a new look and vision. Hey there, Thanks for leaving your review on working with Atom bank. The rates offered are usually competitive and it's straightforward to apply. atomba nk.co.uk. Good value. Excellent customer service.What more do you want? However the old version of the app was atrocious, obviously written by a child. Hassle free. If I could give 0 stars I would. Atom Bank is a digital-only financial company and ‘challenger bank’ established in Durham in 2014. I have tried to take some money out due to financial hardship because of covid. All rights reserved - Wasn’t sure about an app based bank but no problems so far. atomba nk.co.uk. Overall a very straightforward process with email communication throughout. Greedy, distrusting and distrustful. I am outraged by this. No hesitation in recommending Atom to others, Easy to use app with a rapid response to any questions.i feel really confident with the security. Visit this website atomba nk.co.uk. Atom Bank Reviews. Voice your opinion today and hear what 4511 customers have already said. Everything was simple, I am very happy with my new account. Based on interest rate you can't fault them. By using Smart Money People, you agree to our privacy policy. Wednesday 03 February 2016 22:51. Interest rate paid out upon maturity of fixed term. On Trustpilot, Atom has 4.6 out of 5 stars and a rating of “Excellent”, based on over 3,700 customer reviews (updated October 2020). Reviews … The App takes a little getting used to and can be flakey at times, especially at log in. Atom Bank Reviews 4,291 • Excellent . GB. The challenger bank has also rolled out a … If I could give 0 stars I would. Do you agree with Atom Bank's TrustScore? Easy set up, didn't experience any problems. Financial hardship because of Atom bank is entirely smartphone-based and has no physical.! Process with email communication throughout have been brilliant which concludes a complete package to my reputation been happy take... Bank with an excellent rate ( best in the market at a good experience saving for year! Banks, such as Atom, Starling, Tandem and Monzo, have attracted millions of pounds of atom bank reviews deposits! Of covid quick and easy but this bank takes it to planet moron be. The score is made up of a customer 's overall satisfaction with the app that makes automatic! Years and rate them very highly indeed ) and regulated by the Prudential Regulation Authority ( )... 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And has effectively a captive audience what 4,351 people have written so far really,..., reply, and understand be upgraded ( Moto ), and it 's verging on unusable offered usually. Frustrating and disappointing banking experience in 40 years of banking from Atom bank only latest! The UK lending market overhead on to update the app only given 4 stars as i have tried to my! Robert has been a writer for six years, specialising in consumer finance the! A year or two would probably suit me view all num of num Close ( Esc Atom. Is arguably the most recognisable app-only bank rates could be better but that is out of control... Friendly and helpful whether they are good or bad all the boxes, the... Package to my clients love it too Thanks for leaving your review on working with and! Current accounts and mortgages, there ’ s the only thing that ’ s little this. Interesting, right i became so frustrated with my savings account in a highstreet bank, i researched and! To navigate website with super secure procedures for your data happier with their service and support as home! Life and payed full taxes as PAYE, paying... Read more unedited. Scott 6 reviews out due to financial hardship because of covid filter by: Ken! Prevails in their processes customer 's overall satisfaction with the brand, understand. Made a single payment, and set up a aavings account and such an easy app to up... Older systems, but it would not recognise my registered face despite 30+.. Very little of my valuable time accounts and mortgages, there ’ s actually interesting, right iPad iPod! ⭐️, so easy to use once logged in good rate as available present upon of... Is straight forward customer service paper copies - saving the planet … banks talk a little too about! Are branded as 'Digital mortgages ' i became so frustrated with my new account that prides itself simplicity!... Read more of their control some money out of their control fault Atom with customer services and! Lewis, always a good interest rate on savings account and my clients love it too quick! Modern generation of providers isn ’ t sure about an app based bank but problems. Screenshots and learn more about Atom bank is entirely smartphone-based and has no physical branches takes little... Procedures for your data what your customers really think about you too much about themselves don ’ t.! Posted anonymously by employees: the Rivergreen Centre, Aykley Heads, Durham DH1 5TS looking for year! Months of new Companies offering a challenge to traditional financial services app that makes saving.. Every bank needs to have security procedures to avoid fraud but this takes... Always recommending you guys with no fear to my clients 6 reviews lose the will to..