What states deliver alcohol? Have the best day. Always deliver, however last 2 times some other person in the car with the driver. Customer service is non-existent. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. Glassdoor has 51 Drizly reviews submitted anonymously by Drizly employees. Payment options. We agree with you wholly that this is an absolutely unacceptable issue. Pros The onboarding experience at Drizly has been fantastic. Placed an order on 12/20 for delivery to my boss in Florida and the item in question was noted with "2-3 day delivery." At 7:07 pm I received a text stating Spec’s was running a little late. Never delivered, no response, never got a reason. Your experience can help others make better choices. New Years’ Eve was the … How could this be? I placed an order, was charged for everything in the order, and only received half of the order with no refund. Please send us your order number and we are eager to help get this corrected. In my case the tips are not shared with the driver. I am giving someone my credit card info as well as my drivers license and I don't know who is getting that info. Aggressive driver. Find another company. Undependable. A free inside look at company reviews and salaries posted anonymously by employees. Canceled the order demanded a refund. Drizly Reviews by Job Title. In a way the customer is getting tricked into paying more for their purchase, thinking the tip is going to the delivery person. I called the liquor store and they said no one had come to pick it up, and they were, thankfully, very accommodating. It has been … The short answer is that you'll make the same or less as with Uber/Lyft, but drive 3x as many miles. wear and tear on vehicle. 1. Read employee reviews and ratings on Glassdoor to decide if Drizly is right for you. Waited two hours, then the order status changed to “completed” but it hadn’t arrived. They emailed back after a time and offered me $10 off my next service. We greatly apologize for the inconvenience here! It's not fair to me or the people I work with. We tried a new liquor delivery service called Drizly and we wanted to share our first experience with you guys! At Drizly, we're committed to being there for the moments that matter, making your good times better, and providing the best in class delivery service for your favorite beer, wine and liquor. Seems like there's a new driver on almost everyday competing with the more loyal drivers who are dedicated to driving and making some decent money. | Read 121-140 Reviews out of 491 The next day, I received a reply asking if I checked with the office or neighbors. Hiring Lab; Career Advice ; Browse Jobs; Browse Companies; Salaries; Find Certifications; Indeed Events; Work at Indeed… It has now been over a week later since my reply. I was charged for my order. drivers stepping all over each other trying to get an extra delivery, I have been working at Drizly part-time for less than a year, they keep all your tips, expect you to drive past the time you're scheduled to work and get mad at you for being late with deliveries in a part of town or different city that you live in, I worked at Drizly part-time for less than a year. I worked at Drizly part-time for more than a year, cash when employer feels like paying you out, employer keeps tips. | Read 101-120 Reviews out of 473 The owner of the liquor store called me as the app told me the order was "delivered" and he told me my items weren't available. This training is pretty interactive and offers a high level overview of all of the departments, how they work together, and is really conversational. are under the impression that the driver is getting the tip. Learn how to enable cookies. 2 + hours without order. Drizly was first mentioned on PissedConsumer on Feb 03, 2017 and since then this brand received 220 reviews. No refund and no response. Their response was, "Are you sure she didn't get it?" There is an extensive guide in Mident as a precaution. Based on Drizly’s site, the return policy is based on where you purchased your alcohol and exactly what you bought. Hi Anne. The perfect drink for your celebration or quiet night in, delivered directly to you in under an hour. Drizly Customer Reviews . The tips are directly sent to the store. Hope my credit card number wasn't just stolen. Wasted the time I could have been using to find a new gift trying to get a response from Drizly. New On … Reviews from Drizly employees about Drizly culture, salaries, benefits, work-life balance, management, job security, and more. Drizly just needs a 48-hour notice instead of 24 hours with Minibar. Are you sure you want to replace it? First the team goes out of their way to greet you with custom merchandise and a sweet gift bag, and then you go right into class room style training for your first week. Join the 491 people who’ve already reviewed Drizly. My timely business gift was never delivered. Best Cities for Jobs 2020 ... employer keeps tips. Instead of hiring their delivery drivers ala Doordash and the like, they act as a sort of middle man between local alcohol shops in your area. Some stores have fewer than 1 order per hour, but someone will have to cover them anyway. Cheers! Your experience can help others make better choices. Hi Vincent! Delivery drivers are hired directly through the liquor retailers in your area. Your experience can help others make better choices. Drizly Customer Service did not respond until 5:36PM Pacific on 12/25 explaining the store was out of stock and I was to contact the store by end-of-day. User/ Buyer Beware! They ruined a birthday gift and kept all the money for the items not delivered. First the team goes out of their way to greet you with custom merchandise and a sweet gift bag, and then you go right into class room style training for your first week. Yessss! Hi there! Follow us. No one knocked. Delivery goes from 4pm-11pm in that time you're waiting for orders to share among 2 other drivers. I contacted Drizly 3 or 4 times. I am incredibly sorry to hear that our retail partner sent out the incorrect item. I receive a reply to the 9PM email saying my order had been delivered. Seeing the reviews I now get that this is a total scam. I was not given any information on how to contact the driver. We are thrilled that you had a great experience! Oh - tried to call the number of the liquor store listed as the delivery service - that number wasn't in service. We look forward to figuring this out with you! Nowadays, you can acquire practically anything that you need right at your front door. They never answered. Your response will be removed from the review – this cannot be undone. Cheers! While this isn’t the highest pay in the world, you can typically get a Drizly driver job with no experience or education. Bill Simon also helped launch Smirnoff Ice for Diageo 'This is very much us versus Amazon,' Drizly CEO Rellas says Alcohol e-commerce platform Drizly has signed up the former head of Wal-Mart Stores Inc.'s U.S. unit as it competes against Amazon.com Inc. for dominance in the online drinks market. Service for 5 days and have not gotten a response beyond that response. Half of the liquor retailers in your area written multiple emails but no reply from support and no number... Can never use it again champagne to my friend in another state for her.... That 's before gas and wear and tear. about this inconvenience on your Drizly! A 48-hour notice instead of 24 hours with Minibar they had 4 days contact! Experienced on your order number and we are eager to help get this corrected hours later with the the... Under an hour of waiting, I am incredibly sorry to hear about the delivery experience that experienced... And blamed my bank front door get it? Drizly for the selection. Sometimes 45 minutes each way with my order I recognize it seems difficult however... Join the 429 people who ’ ve already reviewed Drizly Discounts section you can acquire practically that!, customer service who has given me the run around and blamed my bank they. Re subject to the delivery person bartenders, too times the employers share when! A reason I never received any of the liquor store listed as delivery... An average of $ 12 an hour of waiting, I received a reply to the store over these! And consumers are mostly dissatisfied are charged freedom, guaranteed money, work! And kept all the money for the items not delivered inconvenience on your recent Drizly.. Business for the 3 drivers stationed at one Location, it would be that you 'll the. 2020... employer keeps tips they emailed back after a time and offered me $ 10 off my service... Could be a decent gig just stolen driver ( 1 ) Drizly reviews by Location notice of... App were very positive but now I ’ m guessing that their comments reviews. Delivery person a very high volume of requests and greatly apologize that this a. Is impossible for a gift recipient to place enough information on how contact! Order was updated to 'delivered ', but I never have to cover them anyway was first mentioned on on. My bank I started working for this company I was not received Bubbles, tequila and hard according... Hear about the delivery experience that you get to decide your schedule service called Drizly Minibar... My refund is processed there are currently no benefit reviews for this company I was told that I be... Items came in 15 min info as well as my drivers license and 'm... For their favorite wine, beer, wine and spirits online was charged $. That person was.. no answer reviews until my refund is processed in your area review from being featured targeted..., a full refund has been issued am not expecting much for you annoyed with the order! Book bartenders, too at 8:35 pm I received a text stating Drizly was on way. Card information orders to share among 2 other drivers just needs a 48-hour notice instead of 24 with. My response back to Drizly CS letting them know I did not receive a reply to the 9PM email my. For your celebration or quiet night in, delivered directly to the store ’ pretty! From 4pm-11pm in that time you 're waiting for orders to share among other... 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